Volusion Reviews Around the Web

Our opinion on Volusion:

With Volusion, you are not going to get effective, reliable Enterprise features and tools to operate a successful ecommerce business. Instead, you are going to get 3rd party integrations that dont work, poor and unresponsive customer service and technical support, difficult customizations, bugs, dashboards that are confusing to navigate, a useless CRM, bad mobile support, no internal search functionality and more. As you can see from the above testimonials and complaints, Volusion customers are unhappy and dissatisfied with their platform, and rightfully so. In addition, we at Shopping Cart Elite understand that the longevity of an ecommerce platform relies on innovation, listening to the needs of our customers every day, and taking compelling action to meet those needs by releasing updates and new features monthly. Volusion does not maintain the same core values. Volusion also does not support full marketplace integration so you will not be able to sell on eBay, Amazon, and other popular marketplaces. At a time when so many ecommerce businesses are finding spurred growth by expanding through more sales channels, Volusion is letting you down.

Volusion and Hidden Fees:

A lot of complaints and negative responses about Volusion were related to the hidden fees in the transactions with their clients. Volusion is relatively a cheap shopping cart solution, and that reason alone is enough to make lots of interested potential customers to consider this platform in the first place. However, not all of the clients become aware of hidden fees before they sign a contract with Volusion. After the signed deal, it becomes even more complicated, and you end up paying nearly double of what you’d expect for your plan, and it’s not even officially listed, so you have to upload a third-party software to manage your expenses correctly. And the amount of hidden bandwidth fees is also sort of a mystery and could appear entirely different for individual users. To give you an approximate amount of hidden expenses that you’ll end up having with Volusion shopping cart get the amount of money you pay for your plan and double it. If you can find a platform that can give you the same value on software or even more - it becomes a no-brainer question whether or not you should bound your future with a Volusion shopping cart.

Detailed Volusion Review

The most annoying thing that probably any Volution review mentions is the fact that this shopping cart software has the most competitive pricing but also the worst customer support. Sometimes you need to wait for weeks to receive a consultation on how to utilize the software or to obtain a validation on how to integrate third-party apps with your existing software. A lot of customer complaints claim that they have been abandoned with the configuration of the Volusion shopping cart software. Volusion doesn’t allow you to keep tabs on the developers, which means you cant be optimistic about your marketing plan. If we compare a standard Volusion review to a review about SCE you may quickly realize how much potential value you will be missing with Volusion.

If we take a closer look at the software you get in Volusion shopping cart and its credibility you could notice right away that it’s hard to manipulate it without additional editing or even third-party software integration. After taking a closer look, you might find a decent replacement for the majority of software options that are available with the Volusion shopping cart. Some of the alternatives might be relatively expensive, but as the old saying goes - you get what you pay for. Even a first time user of shopping cart software can see that Volusion represents a cheap platform that is not easy to work with. It includes lots of intricate details that you should notice right away to prevent any unwanted damage to your enterprise.

One of the positive aspects of Volusion is that you don't have to deal with transactions fees, unlike with others, like Shopify. However, this positive thing is negated by hidden bandwidth fees which means that Volusion is actually not competitive when it comes to pricing.

Can you cancel your subscription with Volusion?

Volusion currently doesn’t allow you to temporarily stop your subscription while your store is down for maintenance or server transition. Nevertheless, you can easily cancel your subscription and store management at any time by going to your account setting in the profile section.

This option is conveniently placed on the Customer Care page, which is somewhat ironic. As I mentioned previously, sometimes you have to wait forever to receive basic consultations about some standard ecommerce questions. When you decide to stop waiting, you can always cancel your account and try shopping cart elite for free.

Keep in mind that you should probably cancel your Volusion account before the payment renewal date, to avoid paying for software you no longer need. The amount of deals that you end up losing while you waste time reading forums and looking for a possible way to use this platform is tremendous. This time could have been used to prepare your social media approach or any other part of your marketing. If you don’t want to wait in queue forever - get off the sinking boat called Volusion shopping cart software before you jeopardize your entire business.