Compare TradeGecko Review to Omni Channel Hub

Many multi-channel retailer platforms are love/hate solutions and TradeGecko is perhaps the most polarising of all the omni-channel products. Weve been looking at a range of review sites, economic assessments and software evaluation forums to explore why it seems to be the case that this multi-channel retailer software is either the best or the worst thing that its customers have experienced.

Tradegecko reviews - from one to five stars in a single page

There doesnt seem to be anything like an average trade gecko review. While some businesses rave about the tradegecko features - particularly the seamless integration with Shopify in one review being immediately followed by complaints about a platform that does not synchronise properly between itself, Shopify and Xero in the very next comment. Possibly the most troubling element about the extreme reviews that TradeGecko has received is the suggestion made by several reviewers that their negative experiences are being deleted from TradeGecko Shopify forums.

It does seem that there are certain kinds of business that fare less well with TradeGecko than others - those with established Shopify accounts may be disadvantaged, and there are clear indications that customers have problems with getting full inventory management, for example not being able to show more than 100 SKUs of an 800 SKU inventory. There are clear indications that businesses in the Singapore timezone will receive better customer service than others, as tradegecko customers regularly comment that the customer response team work only during Singapore office hours.

Tradegecko pricing is also an interesting feature to explore. Their monthly subscription model begins at $99 a month for a basic plan, rising to $999 per month for the enterprise plan is, as just stated, may lack effective customer support depending on your geographical location.

Recent tradegecko news includes the fact that the start-up has snagged some respectable venture funding, and that their recently appointed Head of Marketing left the company after just two months!

Omni Channel Hub software - riding the crest of the multi-channel retailing wave

Omni Channel is a new solution, specifically tailored to meet the needs of multi-channel retailers. Many businesses express dissatisfaction with their existing supply chain management software which has often developed through a series of fixes to patch into the rapidly changing world of omnichannel retail. Its interesting to look at the PWC omnichannel retail index for 2015 which cites the Argos 60 second delivery campaign - a development already overtaken in 2016 by the buyout of Argos and movement into Sainsbury stores! When the newly established index for a new retail phenomenon is out of date within a couple of months, software must move rapidly to stay ahead of the game.

A major feature of multi-channel retailing in the future will be the ability to submit inventory to any marketplace, which is one area where Omni Channel Hub has a clear advantage over some competitors, having begun its life in a world where omni-channel is a way of life, rather than at a time when the big three (Amazon, eBay, Shopify frontage) were considered to have divided up market share.

Syncing with back office function is also crucial, and this is one areas where tradegecko login seems to lead to as much frustration as functionality, at least for some users. Problems like only being able to see a stock valuation report for the day in question, rather than being able to specify a date, can make a nonsense of other tradegecko features, simply because any retailer or wholesaler wants to be able to take a snapshot of business activity at any point in time that interests them.

Omni Channel Hub has a clear focus on back office functionality, using direct integration of TEA and ERP software to ensure that a complete picture of business activity can be produced through a wide range of simple to generate reports.

This focus delivers flawless connectivity with and across all sales channels, fulfilling the needs expressed in the Omnichannel retail index, Omnichannel retailing allows [consumers] to select the channel that is most convenient for making purchases, reading product reviews, comparing features and prices, and getting customer support. Software that supports retailers to effectively meet consumer demand is crucial to success in this demanding field.

The factual information about TradeGecko was sourced from:
https://apps.shopify.com/tradegecko?page=1
https://apps.shopify.com/tradegecko?page=10
https://www.getapp.com/operations-management-software/a/tradegecko/reviews/?review_slug=o9v2hv#r42411
http://www.strategyand.pwc.com/reports/2015-global-omnichannel-retail-index
http://www.mumbrella.asia/2016/06/tradegecko-marketing-head-exits/